Value Added Services

Broker Advantage
We understand you are unique and so are your insurance needs. Flexibility, stability and choice are key factors when securing your most important assets.

At The Dorsey Group Inc. we provide:

Peace of mind by representing insurance companies with stability – on average, our insurers have been in business for 175 years.
Choice by representing a variety of insurance companies who specialize in different types of insurance, we can ensure your assets are protected as your needs change.
Continuity as your insurance company may change, but your relationship with The Dorsey Group Inc. continues.

5 Star Claims Guarantee
We understand your concern about receiving fair treatment when you have a claim.

At The Dorsey Group Inc., we provide:

Claims Service 7 days a week, 24 hours a day.
Education and advice about the effect of claims on your insurance.
Claims Advocacy – we will be there for you during your claims process.

Prompt Personalized Service

Personalized service from your own Account Manager who will take the time to get to know you and your insurance needs.
Professional advice to make sure you are getting the best combination of coverage and premium.
Quick responses to your telephone and email requests within 4 business hours.

Presidents Guarantee

We guarantee to deliver the services we promise. If at any time, you feel we have not fulfilled this promise, our President, Paula Dorsey wants to hear from you.
pdorsey@thedorseygroup.com