Testimonials

Here is what some of our clients are saying about The Dorsey Group:

“Karleigh was able to answer all our questions and meet our needs financially and she designed an insurance plan specific to our needs. Thank you. Hazel & John Gibaldi.”

“At the age of 16, my dad took me to see Walter Dorsey at his office in the basement of his home to get insurance on my first car. That was over 55 years ago, and except for a couple of years when I "tried the comptetition", The Dorsey Group has serviced our insurance needs for auto, home and cottage with integrity, dependability and value. Recently our Account has been cared for by Personal Account Manager, Mia Dorsey. Mia has epitomized customer service in the way she has gone above and beyond the norm to care for our needs and answer our queries. We commend you, Mia! Bill & Stella Newitt.”

“Kevin patiently explained everything to us. As senior citizens his courtesy and demeanor belied what we have come to expect from the younger generation. He is a nice guy!! Ken and Evelyn Heys.”

"My experience with The Dorsey Groupo is based on honesty and trust. I know they are looking out for my best interests. They can be relied on to make sure I get the best rates for my home & auto insurance. They have proven to me that I dont have any problems with claims. They treat me as if I am number 1. Thank you! Dianne Coombs."

“For me first & foremost having a human answer the phone is what I value about The Dorsey Group. Having a receptionist who not only took our call but immediately directed me to someone could help me, in this day and age of answering machines, email, faxes it is priceless and was a major reason I switched Insurance Companies. Elyse gave us prompt, professional services. Elyse is very knowledgeable and again was very impressed with how quickly she got back to us when there was an issue with the house. When I asked Mia for some information regarding an insurance quote for another call I was amazed that there was a response on my answering machine not only the same day, but within a few hours! Then I received another call later that day with more detailed information.. unbelieveable!! That's customer service!! Bob & Sherry Hargreaves.”

“The total explanation of the coverage for our house and car insurance in order that we could do a proper comparison was very valuable. It was totally awesome to find the proper coverage at a lessor fee. Well done! Thanks for taking care of us Kevin! Leny & Ronald Hardman.”

“Sheila Chapple was very professional and extremely helpful. She made sure we had the proper coverages and was still able to save us money. Sheila was a pleasure to deal with and we would be happy to recommend her services to our friends. Lynne Bevilacqua.”

"Elyse was very informative and patient during our transition from our previous insurance provider. There are many details to consider and we had many questions. She was able to answer our concerns promptly making us feel confident we had made the right decision. We also appreciate the competitive quote, especially in this economy"

"Sheila was more than willing to answer all my questions and even explained all parts of my policy thoroughly. She was a pleasure to deal with. I would gladly recommend my friends and family to use The Dorsey Group for insurance matters. Cheryl Ward."

“I was pleasantly surprised by what the Dorsey Group offered and your efforts in making that happen quickly. I feel very confident that The Dorsey group was a good choice.”

“Personal touch, fast feedback. They have great demeanor and attitude.”

“I have been with The Dorsey Group for a long time because you are so competent. I know you will find me the best rate and the best policy suited to me. No question.”